FAQ heading

How can I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment through your local postal service or the courier’s website

Can I change or cancel my order after it's been placed?

If you need to make changes or cancel your order, please contact us as soon as possible. We can only make changes or cancel orders before they have been shipped. Once the order has been dispatched, no modifications can be made.

What should I do if my order is damaged or faulty?

If your order arrives damaged or faulty, please contact us immediately with a photo of the item and the packaging. We will assist you in processing a return, exchange, or refund as soon as possible.